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Tel: 608.285.2129
FAQ
Here are some answers to Frequently Asked Questions.
Don't see what you're looking for here? Contact Amy at 608.285.2129 for more information.
Are you currently accepting new clients?
Sunward Counseling currently has openings for new clients depending on schedule availability.
What is your cancellation policy?
A 24-hour notice is required for all cancellations. A $100 late cancellation fee is charged if less than 24 hours notice is given. For cancellations for Monday sessions, cancellation must be received by 12:00 PM on the previous Friday.
What are your rates?
Sunward Counseling charges $125-$150 for a 55 min session in-person or Telehealth.
$125 for individuals
$150 for couples
Insurance is not currently accepted by Sunward Counseling. If the cost of therapy is a barrier for you, please mention this at the time of the initial call and a sliding scale fee can be discussed.
How do I schedule my first session?
Contact Amy by phone at 608.285.2129 or send an email in contact box below to set up a free 15-minute consultation to determine if we're a good fit to work together.
Do you offer after hours crisis support?
Sunward Counseling does not offer emergency mental health services. If you are having a mental health crisis, you can:
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call 911
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​call the Dane County Crisis Line: 608-280-2600
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call the National Suicide Prevention Hotline: 800-273-8255 or 988
What is a Good Faith Estimate?
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
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